Anti-Slavery, Human Trafficking & Exploitation Policy
1. Introduction and Commitment
PAYPLAYSOFT LIMITED (Company Registration No. HE 454356), the operator of CAICHAT.AI ("CAICHAT", "we", "us", or "our"), is committed to preventing modern slavery, human trafficking, sexual exploitation, forced labour, coercion, and physical abuse.
We maintain a zero-tolerance policy towards any activity that promotes, facilitates, encourages, or supports human trafficking, sex trafficking, child exploitation, or any other form of human exploitation.
CAICHAT is an AI-powered digital entertainment platform offering interactions with fictional, AI-generated characters. The platform does not provide real-person sexual performances, escort services, or human trafficking-related services.
This Policy applies to all users, content creators, employees, contractors, business partners, and activities conducted through our website, applications, and related services (collectively, the "Services").
2. Prohibited Activities
The following activities are strictly prohibited on CAICHAT:
- Human trafficking, sex trafficking, modern slavery, forced labour, debt bondage, and involuntary servitude.
- Sexual exploitation, coercion, threats, intimidation, and physical abuse.
- Child sexual abuse material (CSAM), sexual exploitation of minors, and any sexual content involving or depicting individuals under the age of 18.
- Recruitment, solicitation, advertising, arranging, or facilitating activities associated with human trafficking or sexual exploitation.
- Non-consensual sexual content, intimate imagery created without consent, and sexual deepfakes of identifiable individuals.
- Content promoting, encouraging, or facilitating real-world exploitation, abuse, or trafficking.
- Attempts to use AI-generated characters, conversations, images, or other features to evade these restrictions.
- Any illegal activity that violates applicable anti-trafficking, child protection, or human rights legislation.
These prohibitions apply regardless of whether content is described as fictional, AI-generated, simulated, or part of a roleplay scenario.
3. AI-Generated Content and Platform Safeguards
CAICHAT is designed around fictional AI-generated characters and does not permit the use of its Services to facilitate the exploitation of real individuals.
The platform maintains content moderation and safety controls, as described in its AI Safety and Monitoring Policy and Blocked Content Policy.
These controls include:
- Automated filtering of prohibited content and suspicious requests.
- Monitoring and moderation of AI-generated content where applicable.
- Identification of content involving minors, coercion, trafficking, non-consensual activities, and other prohibited conduct.
- Human review and investigation of reported or flagged violations.
- Restriction, suspension, or termination of accounts involved in serious or repeated violations.
- Removal or blocking of content that violates our policies.
Users and content creators must not attempt to bypass, disable, manipulate, or otherwise circumvent the platform's safety controls.
4. Protection of Minors and Vulnerable Individuals
CAICHAT is intended exclusively for adults aged 18 or older, or those who have reached the legal age of majority in their jurisdiction, whichever is higher.
All AI-generated characters must be represented as adults.
We strictly prohibit content involving child sexual exploitation, grooming, trafficking of minors, or attempts to generate sexual content depicting or resembling minors.
Reports involving suspected child exploitation are treated as high-priority safety matters.
Where required by applicable law, suspected child sexual abuse or exploitation may be reported to the National Center for Missing & Exploited Children (NCMEC), competent law enforcement agencies, or other appropriate authorities.
5. Responsibilities of Content Creators and Users
All users and creators are required to comply with this Policy, our Terms & Conditions, Community Guidelines, Blocked Content Policy, and applicable laws.
Creators must not publish or promote content that facilitates exploitation, trafficking, coercion, or physical abuse.
Content creators participating in applicable creator programmes are subject to relevant verification, contractual, and content compliance requirements.
Where identity verification or additional compliance checks are required, access to relevant creator functionality may be restricted until those requirements are satisfied.
CAICHAT reserves the right to remove prohibited content and restrict access to its Services where violations are identified.
6. Reporting Suspected Exploitation
Users, creators, and third parties are encouraged to report any suspected violation of this Policy.
Reports may be submitted through:
Email: [email protected]
Website: https://caichat.ai
Reporting channel: The "Contact Us" or content-reporting functionality available through the Services.
Reports should include sufficient information to help identify the relevant content, account, or activity.
Individuals should avoid submitting sensitive personal information or potentially illegal material unless specifically requested through an appropriate secure reporting channel.
We take reports concerning human trafficking, sexual exploitation, and threats to individual safety seriously.
7. Investigation and Response
Reports of suspected trafficking, exploitation, or physical abuse are assessed according to their severity and potential risk.
Where appropriate, CAICHAT may:
- Restrict access to potentially harmful or prohibited content.
- Conduct an internal investigation.
- Suspend or terminate accounts associated with violations.
- Preserve relevant evidence where legally permitted or required.
- Refer suspected criminal activity to competent authorities.
- Cooperate with law enforcement, regulators, acquiring banks, and card schemes where required by applicable law or contractual obligations.
Our objective is to review and resolve ordinary content complaints within five (5) business days.
Reports indicating immediate danger, child exploitation, trafficking, or serious abuse are prioritised without waiting for the ordinary complaint review period.
Where an investigation confirms that content is illegal, such content will be removed immediately.
8. Content Removal and Appeals
Any person who believes that content on CAICHAT unlawfully depicts, impersonates, exploits, or otherwise infringes their rights may request its removal.
Content removal requests may be submitted to [email protected].
Requests are handled in accordance with our Content Removal Policy.
Where a dispute arises concerning the validity of consent or a content removal decision, we will apply the review procedures required by applicable law and payment card scheme standards.
Where required, disputes regarding the validity of consent may be referred to an independent neutral body at the Company's expense.
9. Cooperation, Reporting and Record Keeping
CAICHAT maintains records of reported content violations and relevant enforcement actions in accordance with applicable law, privacy requirements, and internal record retention procedures.
Relevant records may include:
- The date and nature of a reported violation.
- The content or account concerned.
- The investigation and actions taken.
- Content removal or account restriction decisions.
- Escalations to relevant authorities, where applicable.
- The resolution or closure of a report.
Where required by acquiring agreements or payment card scheme rules, appropriate compliance reports may be provided to acquiring partners or card schemes.
Any processing and disclosure of personal data will be conducted in accordance with applicable data protection laws and our Privacy Policy.
10. Policy Enforcement
Violations of this Policy may result in immediate suspension or permanent termination of access to the Services.
Where applicable, CAICHAT may also take further action, including notifying competent authorities or cooperating with lawful investigations.
We do not tolerate retaliation against individuals who report suspected exploitation or abuse in good faith.
11. Related Policies
This Policy forms part of CAICHAT's wider compliance and safety framework and should be read together with:
- Terms & Conditions
- Community Guidelines
- Blocked Content Policy
- Content Removal Policy
- Underage Policy
- AI Safety and Monitoring Policy
- Privacy Policy
12. Policy Review and Contact
PAYPLAYSOFT LIMITED may review and update this Policy periodically to reflect changes in applicable legislation, card scheme requirements, platform functionality, or internal compliance procedures.
The latest version will be made available on the CAICHAT website.
For questions, concerns, or reports relating to this Policy, please contact:
PAYPLAYSOFT LIMITED
Website: https://caichat.ai
Email: [email protected]
Company Registration Number: HE 454356
Republic of Cyprus